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Whistleblowing

What is whistleblowing?

Whistleblowing is the reporting of a possible criminal offence, administrative violation, or other breach of laws and regulations, whether through action or failure to act. It also includes conduct that goes against the purpose of a legal act, as well as breaches of binding ethical or professional standards, where this may harm the public interest.

Who is a whistleblower?

A whistleblower is an individual who reports information about a possible breach that may harm the public interest, where they believe the information to be true and have obtained it while carrying out their work duties, establishing a legal relationship related to the performance of such duties, or during a traineeship, and who may suffer adverse consequences as a result of making such a report.

How can a report be submitted?

A report may be submitted through the Bank’s internal whistleblowing system as follows:

- By email: trauksme@bluorbank.lv. The whistleblower completes the form, signs it with an electronic signature, and states “Whistleblower Report” in the subject line of the email.

- By post: Smilšu iela 6, Riga, LV-1050. The whistleblower completes and signs the whistleblower form and addresses the letter to BluOr Bank AS, indicating “Whistleblower Report” on the envelope.

- By phone: +371 67 031 333. The whistleblower may submit a report orally by calling the Bank’s customer support line. A Bank employee will complete the form together with the caller. If the submission is recognised as a whistleblower report, the Bank’s contact person for whistleblowing matters will contact the caller in order to obtain a signature on the report.

A report may also be submitted by contacting the competent authority responsible for dealing with the relevant breach, the whistleblowing contact point at the State Chancellery, or by sending a report to the Finance Latvia Association at whistle@financelatvia.eu.

A list of contact persons at the competent authorities for whistleblowing matters is available at www.trauksmescelejs.lv.