Documents

• General terms of business

• General terms of business (For Bank’s clients who opened deposits via Check24 or Raisin (Weltsparen), this terms are applicable until 30.09.2023)

• Conditions of the Agreement on opening and maintenance of a Current Account

• Internet bank manual

• Digipass 310 manual

• Digipass 700 manual

• Password+SMS authentication manual

• Information about safe online shopping

• Why are banks asking questions? (Finance Latvia Association fact sheet)

• Additional information prior to remotely signing the financial service agreement

• Application for opening and maintaining a Basic Account

Opening and servicing a Basic Account of the consumer

The Basic Account may be opened free of charge for an individual who is a resident of the European Union (EU), who does not have a residence permit in Latvia, but whose removal from the country in accordance with the laws and regulations of Latvia is not possible. The person must provide proof of the absence of accounts in other credit institutions of the Republic of Latvia. Services provided with the Basic Account are as follows: a payment account in EUR currency, Internet Bank with one Digipass device or one BlueKey, a payment card, crediting of funds to the Basic Account, transfers in EUR currency (SEPA and instant payments), cash withdrawals, and recurring payments. There is no need in purchasing additional services to access the Basic Account. The Bank can make a decision on opening a Basic Account within 10 working days after all the necessary documents have been submitted. The fee for the Basic Account maintenance and related services is applied in accordance with the effective Pricelist for domestic clients (individuals). An application to open a Basic Account can be submitted at the Bank’s Client Service Centre.

• Application for everyday servicing of an individual client (resident of Latvia)

• Questionnaire for a domestic individual

• Power of Attorney

• Application for everyday servicing of an individual client (international)

• Questionnaire for an international individual

• Application and authorisation for providing a domestic legal entity or legal formation with day-to-day banking services

• Questionnaire for a domestic legal entity or legal formation

• Questionnaire for a domestic legal entity or legal formation with complex structure

• Questionnaire Annex No.1: beneficial owner questionnaire

• Power of attorney of a legal entity, list of representatives with the right to sign

• Application for providing a international legal entity or legal formation with day-to-day banking services (international)

• Questionnaire for an international legal entity or legal formation (international)

• Signature and seal imprint specimens

• Legal entity's client data change form*

• Individual's client data change form*

• Authorisation, specimen signatures and seal imprints of a legal entity

• Signature and seal imprint specimens

• Power of Attorney

• Application for obtaining an authentication tool

• Application for reactivating a mobile digipass

• Proof of receipt of authentication tools

• Application for closing an account

• Application for closing all accounts

* Please fill in if information previously provided by the client has changed.

• Terms and Conditions of Credit Card Agreement 

• Application for opening a Payment Card Account, issue and servicing of a payment card (for legal entities)

• Application for opening a Payment Card Account, issue and servicing of a payment card (for individuals_Latvian clients)

• Application for opening a Payment Card Account, issue and servicing of a payment card (for individuals_international clients)

• Application for an additional Payment card

• Cardholder dispute form

• Payment card information change application

• Safe deposit box use agreement

• Safe Deposit Box Use Agreement Annex No. 1

• Safe Deposit Box Use Agreement Annex No. 2

• Information disclosure statement

• FI and precious metals transaction terms and conditions

• Application for receiving brokerage services on the financial instruments market (FI transactions Agreement)

• Questionnaire for receiving brokerage services on the financial instruments market (FI transactions Agreement)

• Annex to financial instrument transaction agreement

• Power of attorney for carrying out operations with financial instruments

• Order for transactions with financial instruments

• Application for changing client status

• Margin trading. Trading provisions and fees

• Key information document - CFD on currency pairs (FX Margin Trading)

• Key information document - CFD on cryptocurrency

• Key information document - CFD on commodity

• Key information document - CFD on stocks

• Key information document - CFD on an index

• Key information document - CFD on spot precious metals

• Documentary credit (letter of credit) application

• Documentary collection order